Your phone rings first.
Answer whenever you can. TextApprentice never touches a call you pick up.
Missed call text back for hvac
TextApprentice is a Canadian missed-call textback service for trades businesses. When a customer calls and gets no answer, TextApprentice automatically texts them back within seconds, and their reply goes straight to the business owner's phone.
It costs $50 per month plus $5 per recovered call, with no base fee for the first 30 days. No reply, no charge.
If you are a hvac contractor, your best work happens where you cannot reach your phone. TextApprentice is the apprentice who replies to the calls you miss: it texts the caller back automatically, collects their reply, and hands you the details so you can call back the right jobs first.
It is the first cold snap of the season and every furnace in town picks the same week to quit. You are on a roof or in a crawlspace, and the phone does not stop.
HVAC calls are seasonal and urgent. No heat at 9pm in February, no AC during a heatwave. These callers are choosing whoever responds first, and they are not leaving voicemails.
TextApprentice bridges that gap. The missed caller gets a text within seconds, while you finish the callout you are on. Their reply, with the address and the symptoms, is waiting on your phone when you look down.
How it works
Answer whenever you can. TextApprentice never touches a call you pick up.
Only the calls you miss. Your advertised number never changes.
It arrives in your business name, acknowledges the missed call, and asks one simple question.
You see the job details before you call back, so the right jobs get priority.
Pricing
You pay a small monthly base plus $5 for each missed caller who replies. If nobody replies, you pay no per-reply fees at all.
For busy shops that miss a handful of calls a week. First 30 days: $0 base fee. Recovered-call fees still apply.
Start with no monthly feeFor high-volume shops. Every recovered call included, no per-reply fees, no counting.
Start with no monthly feeAnnual plan: $3,000 per year. Save $588 a year. Prices in Canadian dollars. A recovered call is a missed caller who replies to the automatic text.
Questions
Yes. Your advertised number never changes. Only unanswered calls route to TextApprentice.
A short text in your business name, seconds after the missed call, asking what they need help with.
That is when it matters most. When ten no-heat calls come in during one evening, the text replies stack up in order so you can triage instead of playing voicemail catch-up.
Nothing happens. TextApprentice only acts when a call goes unanswered.
About ten minutes. Forwarding takes a few taps on your phone, and you can turn it off just as fast.
TextApprentice replies to the calls you miss, so the seasonal rush becomes booked work.
The apprentice who replies to the calls you miss.