The definitive guide

Missed call text back, explained.

TextApprentice is a Canadian missed-call textback service for trades businesses. When a customer calls and gets no answer, TextApprentice automatically texts them back within seconds, and their reply goes straight to the business owner's phone.

It costs $50 per month plus $5 per recovered call, with no base fee for the first 30 days. No reply, no charge.

If you run a trades business, your best work happens where you cannot reach your phone. TextApprentice is the apprentice who replies to the calls you miss: it texts the caller back automatically, collects their reply, and hands you the details so you can call back the right jobs first.

No monthly fee for 30 days Keep your number Cancel anytime

What is missed call text back?

Missed call text back is a service that automatically sends a text message to anyone who calls your business and does not get an answer. The text goes out within seconds of the missed call, acknowledges that you saw their call, and asks what they need.

When the caller replies, their message is forwarded straight to your phone. You see who called, what they need, and how urgent it is, without ever listening to a voicemail.

It is built for businesses where the phone rings while hands are busy: plumbers under sinks, electricians in panels, HVAC techs on rooftops, contractors on job sites. The 62% of calls to small businesses that go unanswered do not have to become lost jobs.

Try it right now

See it work on your own phone.

Text DEMO to (289) 271-8037 and you will get exactly what your customers get when you miss their call. No signup. No sales call.

Text DEMO to (289) 271-8037 Standard message rates apply. Reply STOP to opt out.

Comparison

Text back vs voicemail.

Only 6% of callers leave a voicemail. The other 94% hang up, and 37% call a competitor within 60 seconds. Voicemail was designed for a time when callers had no other option. They do now.

A text arrives where the caller already is: on their phone, in the messages app, seconds after they hang up. It does not require them to dial in, enter a passcode, or listen through a greeting. They just reply.

For the business owner, the difference is just as stark. No more checking voicemail at the end of the day to find three cold leads. The replies arrive in real time, with the caller's own words describing the job.

Comparison

Text back vs answering services.

A live answering service puts a human on every call. That costs $239 to $765 per month for most providers, plus per-minute overages. For many small trades businesses, that is more than the jobs justify.

Missed call text back costs a fraction of that because it only acts when you miss a call. Answer the phone yourself whenever you can; the service never touches a call you pick up. You pay for recovery, not for someone to sit by the phone.

The tradeoff is real: a human can book appointments and answer questions. A text back starts the conversation and hands it to you. For shops where the owner wants to talk to every customer personally, that handoff is a feature, not a limitation.

How it works

Here's what happens when you can't pick up.

  1. 1

    Your phone rings first.

    Ten seconds. If you can grab it, you do. TextApprentice never touches a call you answer.

  2. 2

    Your caller hears your greeting.

    Not a dead line, not a generic voicemail. A message in your business's name:

    What the caller hears
    “Thanks for calling Acme Plumbing. Sorry we missed your call. We just sent you a text. Please reply there and we’ll get right back to you.”
  3. 3

    The text lands right away.

    The moment the call ends, sent automatically from your business:

    Text message Hi, this is Acme Plumbing. Sorry we missed your call! What can we help you with?
  4. 4

    Their reply comes straight to you.

    You read the job before you call back. The urgent ones get flagged, so they go first.

Pricing

No reply, no charge.

You pay a small monthly base plus $5 for each missed caller who replies. If nobody replies, you pay no per-reply fees at all.

Unlimited

$199/month

For high-volume shops. Every recovered call included, no per-reply fees, no counting.

Start with no monthly fee

Annual plan: $1,990 per year. Save $398 a year. Prices in Canadian dollars. A recovered call is a missed caller who replies to the automatic text.

Questions

Asked all the time.

What is missed call text back?

An automatic text message sent to anyone who calls your business and does not get an answer. It goes out within seconds, acknowledges the missed call, and asks what they need. Their reply comes straight to your phone.

How is this different from voicemail?

Only 6% of callers leave a voicemail. A text meets the caller where they already are and gets a reply far more often. You also see the reply in real time instead of checking messages hours later.

How is this different from an answering service?

Answering services put a human on every call for $239 to $765 per month. Text back only acts on missed calls and costs far less. You still talk to every customer personally; the service just makes sure the conversation starts.

Will this work with my current business number?

Yes. Your advertised number never changes. Only unanswered calls route to TextApprentice, using your phone's built-in call forwarding.

What does the caller receive?

A short text in your business name, seconds after the missed call. For example: "Hi, this is TextApprentice. Sorry we missed your call! What can we help you with?"

What if I answer the call myself?

Nothing happens. TextApprentice only acts when a call goes unanswered.

Is missed call text back legal in Canada?

Yes. A caller's inbound call creates implied consent to respond under Canada's Anti-Spam Legislation (CASL). Every first text includes a STOP opt-out.

How long does setup take?

About ten minutes. Forwarding takes a few taps on your phone, and you can turn it off just as fast.

Stop losing jobs to voicemail.

TextApprentice replies to the calls you miss, so the next caller becomes your customer, not your competitor's.

Start with no monthly fee

The apprentice who replies to the calls you miss.